Babhy Showers, Weddings, Communions...
Gift Boxes for Babies
Customizable Gift Sets
Payments and Shipping
Returns - right of withdrawal
You can return an order purchased through www.lunadei.com within 30 days of the delivery, exercising the right of withdrawal. Please, in this case, contact us to obtain information on other policies that may apply:
Mail: firstname.lastname@example.org Telephone: 0034608669930
If the product received does not match the description or is defective, within 30 days of receipt, you are entitled to free repair, replacement or refund of the product.
Yes, the delivery and billing addresses may be different as long as they both correspond to the same country. All you have to do is remove the check mark from the 'Use this address for billing' box and enter the billing information you want.
Payments can be made through PayPal or by credit card through the PayPal payment gateway, the online payment service with which it is possible to make online payments safely, easily and quickly:
The data corresponding to your bank or credit card details is not transmitted over the Internet, they are only deposited in PayPal. Thanks to this, the data remains safe during all your transactions.
With PayPal, you can remember your bank account or credit card details without having to retype them for every purchase.
With PayPal, at no time is the money transferred to the beneficiary's account, so waiting times are generally lower than those required with other forms of payment.
To pay with PayPal you do not have to be registered! If you do not have a PayPal account, you can log in as an unregistered user and pay with your credit card in total security!
National orders: Except in exceptional cases, orders are always shipped the first business day after receipt and are sent through a registered shipping service (each shipment has a tracking number available to the customer) that usually has a delivery time 3-5 days. If specified at the time of purchase, they can also be sent in express mode (certified urgent shipments that, in almost 100% of cases, arrive the next day).
If the amount of your order exceeds € 65.00, standard shipping costs nationwide are free.
Due to the situation caused by COVID-19, delivery times have been extended and shipments may take longer than usual.
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